Refund Policy

APS Digital aims to provide a transparent and reliable experience to its customers. This Refund Policy presents general guidelines for refund and cancellation requests related to digital products and services offered by the company.

1. Refund Requests

Eligible purchases may be refunded in accordance with the applicable purchase terms and consumer protection laws.

2. Legal Withdrawal Period

Where applicable, customers may exercise their legal right of withdrawal within the period established by applicable law.

3. Request Review

Refund requests may be reviewed to verify the purchase, payment and applicable refund conditions. Approved refunds will be processed through the applicable payment method or payment provider.

4. Purchases Processed by Third Parties

Purchases processed through third-party payment providers may also be subject to the procedures, terms and processing timelines established by those providers.

5. Customer Support

Customers who wish to request a refund or obtain assistance should contact our support team and provide sufficient information to identify the purchase.